AroTRON. Your trusted ally in debt collection management.

AroTRON is an Arum Approved System and a modern, cloud-native platform for managing the full lifecycle of collections, recoveries, and legal enforcement with a strong focus on operational control, compliance, and customer outcomes.

Built to help teams standardize and scale across portfolios and geographies, AroTRON combines a powerful Decision Engine (rules, segmentation, and automated actions) with omnichannel engagement and a customer-friendly digital experience, including self-service capabilities. Role-based dashboards and real-time reporting provide visibility from early-stage collections through to late-stage recovery, enabling auditable, consistent execution of your strategies.

With proven multi-market delivery and rapid deployment through configuration and integration accelerators, AroTRON is designed to reduce time-to-value while supporting complex, multi-country operations.

AroTRON in numbers:
• 15+ countries
• 60+ implementations
• 5K+ users
• 25 years in the market

Discover the transformative potential of AroTRON in revolutionizing your debt management procedures, providing customized solutions perfectly aligned with your organizational requirements.

• Complete life-cycle support from Early Warning Indicators to Early and Late Collections, Litigation and Liquidation / Write-Off. Strong, and highly configurable Legal Module supported by Assets and Collateral Management and Fee Charging (Rate Cards).
• Business-Analyst Friendly Decision Engine & Workflow Automation: highly configurable rules engine handling segmentation, compliance checks, affordability rules, workflow sequencing, automated next steps, and dynamic routing.
• Native Web Application with Configurable UI & Role-Based Access. Multi-lingual, Multi-Currency, Multi-Tenant support.
• Strong Dialler & Omni‑Channel Communication: Native integrations with Exelysis and Infobip support predictive dialling, inbound call identification, SMS, email, and templated communication with real‑time updates.
• Controlled set of AI and Machine Learning capabilities: AroTRON offers AI-assisted decision intelligence for evaluation, including probability of default, best-time-to-call, and sentiment analysis, as well as domain-specific AI assistants for decision analytics and relationship manager support in complex cases. These capabilities are supported by a dedicated AI evaluation and feedback framework, enabling customers to validate business value and calibrate models prior to any general availability or production use.
• Off-the-Shelf Integration and Migration Templates and Web APIs.
• Integrated Multi-Level Document Management. Option to support any corporate CMIS-compliant DMS (proven integrations with Filenet, Documentum, Athento, mDocs, Doxis).
• Loan Management Module that manages balances, interest, restructures, settlements, and loan behaviours natively—removing dependency on external core banking systems for debt servicers.
• Flexible Deployment & Hosting Strategy: Supports on-premises, private cloud, public cloud (Azure), and full SaaS, giving institutions maximum flexibility within regulatory and IT constraints. Proven on installations with more than 10 million accounts under management.
• Regulatory‑Ready Controls & Auditability: Built‑in GDPR tooling, anonymization, traceability, audit logs, automated reporting, and configurable compliance workflows across customer journeys.