Our cloud-native collections software is designed to automate and streamline processes. We help organisations of all sizes to:
1) Improve customer outcomes - through powerful omni-channel communications, smarter affordability assessment and frictionless digital self-service
2) Reduce the cost to collect - via smart workflow automation, real-time data and data-driven segmentation
3) Reduce risk - with modern, event-driven architecture, cloud-native software and configurable risk thresholds
4) Collect more - via in-depth reporting, automation and faster collections.

• Intelligent Affordability Assessment - Gain a precise, real-time understanding of customer affordability with a flexible suite of tools, including comprehensive SFS, streamlined forms, and instant Open Banking verification.
• Automated & Empathetic Decisioning - Leverage a powerful rules engine to instantly determine the right forbearance and affordability measures, ensuring fair, consistent, and compliant outcomes for every customer.
• Proactive Vulnerability Management - Identify, support, and manage vulnerable customers with dedicated workflows and tools, ensuring empathetic engagement and adherence to the highest standards of care.
• Dynamic Resolution Pathways - Design and deploy a diverse range of tailored debt resolution strategies - from flexible payment arrangements to settlements - to achieve the optimal outcome for each unique customer situation.
• No-Code Visual Strategy Builder - Empower your business users to design, test, and deploy complex customer journeys, decision rules, and timelines with an intuitive drag-and-drop editor - no IT intervention required.
• Automated Arrangement Monitoring - Proactively track payment plans and promises in real-time, with automated triggers and communications to encourage successful resolutions and reduce defaults.
• Unified Self-Service & Agent Portals - Deliver a seamless, fully branded digital experience with intuitive portals that empower customers to manage their accounts 24/7 and equip your agents with a complete, 360-degree customer view.
• Advanced Analytics & Business Intelligence - Transform raw data into strategic business intelligence. Gain deep, actionable insights with our powerful reporting suite.