Thursday 28th August 2025
Arum is delighted to announce that it has awarded Telrock’s Optimus solution with the Arum Approved System accreditation for the fourth year running.
Using their decades of knowledge managing collections system selections and implementations, Arum awards this certification where a debt collection platform meets all necessary standards for functionality, technology and market needs. It is the only accreditation for collections and recoveries vendors globally.
Matt Washington, Lead Arum Approved Reviewer commented, “Telrock’s Optimus platform is a modern, cloud-native debt collections software solution with strong capabilities in workflow configuration, agency reconciliation, and third-party management. An integral component to Optimus, ‘SmartConnect’, with its no-code API integration framework, business rules engine, and digital communications layer, is a standout feature, and the roadmap focuses on enhancing decisioning, usability, and real-time controls to support complex operations”.
Overall Optimus is a smart, well architected solution for the modern technology landscape showing great scalability and flexibility needed for real-time, real world complex collections environments.”
Dale Williams, CEO at Telrock, commented “We are very pleased to have our Optimus solution accredited as an Arum approved system again this year. Beyond a richness in the feature and function capabilities expected by client organisations, Telrock invests significantly in proven application and infrastructure scalability and resiliency, independently audited PCI DSS and SOC2 Type 2 information security assurance, and 24x7x365 application and infrastructure support and monitoring to deliver a truly rounded and reliable solution to our clients in all markets”.
Find out more about the Arum Approved System accreditation.
Media contact
Hannah Woodward, Head of Marketing, Brand and Communications
+44 (0)800 689 5056
About Arum
Arum has been a global leader in collections and recoveries for 25+ years. They provide independent, strategic advice combined with pragmatic, results-driven delivery, helping organizations transform technology, operations, and customer outcomes. They work with leading brands across financial services (banking, lending, debt purchase), utilities, telecommunications and the public sector. (arum-global.com)
About Telrock Systems
Telrock Systems is a global technology provider of modern SaaS cloud-native, consumer debt collection, universal business rules management, and system integration solutions. Our flagship collections solution, Optimus, is an enterprise-wide collections and recovery software platform, built new from the ground up. Our flagship business rules management and systems integration solution, SmartConnect, delivers rapid, no-code design, deployment and management of business rules, and system integration capabilities for application in any enterprise. Both solutions leverage modern technology, powerful cloud computing, PCI DSS and SOC 2 compliance, and are built on more intelligent designs, resulting in the broadest and richest Software-as-a-Service (SaaS) offerings in the market. We provide our solutions in North America and Latin America (LATAM) from our Atlanta office, and in Europe, the Middle East, Africa (EMEA), and Asia Pacific (ASPAC) from our London, UK office. For more information, email info@telrock.com.